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Frequently Asked Questions
Policy indicates 48-120 hours for a first draft delivery. However, in most cases, within 48 hours, a first draft is delivered based on our order que and outstanding jobs. Delivery under the threshold of 48 hours is highly possible but not guaranteed.
Upon confirmation and acceptable of payment, an email will be delivered to you. Within that email, there will be an electronic form to be filled. That form is sent directly to our design team when completed. A specialist will contact you within that 48-120 hours period with your first draft.
– Upon confirmation and acceptable of payment, an email will be delivered to you. Within that email, there will be an electronic form to be filled. That form is sent directly to our design team when completed. A specialist will contact you within that 48-120 hours period with your first draft. If it has been beyond this timeframe, please contact us at email@example.com / firstname.lastname@example.org or call us at (786)-585-4898.
Our high success rate and 5-Star status is solely based on our procedure and hands-on approach. Often clients are overwhelmed when they are presented with multiple options. We work with one draft and we work hand-in-hand (together) to achieve your final product. We walk with you through the underlying steps to get you exactly what you want and need. We don’t simply say “here is your logo – Goodluck!”. We care about our clients more than anything as you are the representation of our success.
If you have exhausted all your revisions (don’t worry). We will work with you but if we are unable to, an additional cost of $25 per additional revision will be required.
That’s perfectly fine, that’s why we are here. The electronic form you are required to fill consists of personality questions so we can depict your vision and execute exactly what you want. That questionnaire also matches your personality with a design team of similar traits to ensure optimum performance.
We email them directly to you in various formats and backgrounds for printing and advertising purposes.
Unfortunately, our prices are the most affordable region-wide and they have been priced to ensure you are receiving the highest quality and service at the most affordable rate.
We authorize a transfer of ownership to you upon the services rendered. It is much more convenient and accessible for you to pursue your copyright and trademark on your end. However, we ensure your design is not stolen or victimized throughout our process.
That’s what we love to hear and see. We take pride in our clients’ happiness and joy after they receive their final product.